Privacy & Cookies

This privacy policy (together with our Terms of Use and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us in order to meet the requirements of the Data Protection Act 1998 (“the Act”). Please read the following carefully to understand our practices regarding your personal data.

1. INFORMATION ABOUT YOU

We may collect and process the following data from you:

1.1 Information about you that you provide by filling in forms on our website www.syncapt.com (“Our Site”) or when you request further information or services from us.

1.2 Information about your computer including, where available, your IP address, operating system and browser type. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

1.3 Details of your visits to our Site and the pages and resources that you access.

1.4 Information about your general internet usage obtained using a cookie file which is stored on the hard drive of your computer.

1.5 ABOUT COOKIES AND COOKIE USE ON THIS WEBSITE

A “cookie” is a small electronic file that collects information when someone visits a website. A cookie can identify the pages that are being viewed, and this can assist us to select the pages that the viewer sees. Some cookies only exist whilst viewers are online, but “persistent” cookies – which are not session-based – remain on the viewer’s computer, so that he or she can be recognised as a previous visitor when he or she next visits our Site. This allows us to collect information about a viewer’s browsing habits whilst on our Site which can be useful in assisting us to monitor and improve our services.

1.6 Our site uses Google Analytics cookies to provide us with information to help us better understand how users enjoy our website. These cookies are: utma, utmb, utmc and utmz. The information they provide us with is not shared with third parties (other than for use within Google Analytics), nor do we take steps to specifically identify any user or their personal information.

1.7 GIF AND OTHER WEB TOOLS. In addition to using cookies, we might also use GIFs and other web tools to collect information about your browsing activities whilst on our site. In this respect the information that is provided is similar to the information supplied by cookies, and we use it for the same purposes.

1.8 Any information that we acquire about you using cookies, GIFs or other web tools is subject to the same restrictions and conditions as any other information we collect about you.

1.9 HOW TO REFUSE / REMOVE COOKIES: You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. You may also delete cookies by (depending on your browser) ‘clearing your browsing history’ which will include an option to delete cookies. However, if you select this setting you may be unable to access certain parts of our Site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our Site.

1.10 BY CONTINUING TO USE THIS SITE, OR IF YOU EXPRESSLY PROVIDE INFORMATION TO US, YOU ARE CONSENTING TO OUR USE OF COOKIES.

1.11 Some sites linked to our Site and/or some of our advertisers may also use cookies, GIFs, or other web tools that are set by other people such as advertising agencies, or the businesses to which the websites and/or the advertisements in question relate. We do not have access to any information that might be collected in this way, and, if you are concerned, you should contact the third party website and/or advertiser for more information.

2. HOW WE USE YOUR INFORMATION

2.1 We use information held about you in the following ways:

2.1.2 To assess your eligibility for and, if eligible, to provide you with information and/or services that you may request from us.

2.1.3 To allow you to participate in current and future interactive features of our service where you choose to do so.

2.1.4 To notify you about changes to our services.

2.1.5 To provide you with information about our business, events or services which may be of interest to you, and we may contact you about these by post or by e-mail.

2.1.6 We may also use your data, or share it with business partners, to provide you with information about their businesses, events or services which may be of interest to you, and we or they may contact you about these by post or by e-mail.

2.1.7 Where you have agreed that third parties selected by us may use your data, they may contact you by mail or by electronic means.

2.1.8 If you do not want us to use your data in this way, or to pass your details on to other businesses within our Group for marketing purposes, please contact us by e-mail at [email protected] or by writing to Ergo Digital Limited, Unit 3B, Apollo House, Calleva Park, Aldermaston, RG7 8TN.

2.2 You have the right to request us not to send such information or to pass information on to other businesses within our Group for marketing purposes. You can exercise that right by contacting us by e-mail at [email protected] or by writing to Ergo Digital Limited, Unit 3B, Apollo House, Calleva Park, Aldermaston, RG7 8TN.

2.3 Any information or statistics relating to our business that we disclose to others shall not identify you personally. We may, for example, perform statistical analyses of the behaviour of the users of our website in order to measure interest in the various areas of our Site, and associated partner businesses, as to how many users visited their individual websites directly from ours. This information, and any other general information about our users that we share with our other businesses and other partners, will not disclose personal information about you.

2.4 We may disclose your personal information to third parties:

2.4.1 In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

2.4.2 If Ergo Digital Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

2.4.3 If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use and other agreements; or to protect the rights, property, or safety of Ergo Digital Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

2.5 Save as above mentioned we will not pass on or sell your personal information to a third party.

3. WHERE WE STORE YOUR DATA

3.1 Using the Internet to collect and process data involves the transmission of data on an international basis. The data that we collect from you may be transferred to and stored at a destination outside the European Economic Area. By submitting your data you agree to such transfer, storage and processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. Because laws and regulations applicable to personal information vary from country to country, we may put in place additional measures dependant upon the applicable legal requirements of other jurisdictions.

3.2 Unfortunately, the transmission of information via the internet is not completely secure. So, while we do our best to protect your personal data, we cannot ensure the security of your data transmitted to our site. Any transmission is at your own risk. Once we have received your information we will use strict procedures and security features to seek to prevent unauthorised access.

4. ACCESS TO INFORMATION

4.1 The Act gives you various rights including the right to access information held about you. Your right to access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 towards our administration costs in providing you with details of the information we hold about you.

4.2 Questions about this privacy policy can be addressed to [email protected] or by writing to Ergo Digital Limited, Unit 3B, Apollo House, Calleva Park, Aldermaston, RG7 8TN.

5. YOUR RIGHTS

5.1 We will usually inform you, before collecting your data, if we intend to use your data for marketing purposes or if we intend to disclose your data to any third party for such purposes. You have the right to ask us not to process your personal data for such purposes and you can exercise your right to prevent such processing by writing to Ergo Digital Limited, Unit 3B, Apollo House, Calleva Park, Aldermaston, RG7 8TN.

5.2 Our Site may, from time to time, contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for their policies. Please check their policies before you submit any personal data to those websites.

6. ACCESS TO INFORMATION

6.1 The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

7. LAW

www.syncapt.com is a United Kingdom Site and is subject to English law. We will disclose personally identifiable information without your permission when required by law or where we believe that such action is necessary to investigate or protect against suspected criminal activities which may affect us, our affiliates, our property (including this Site) or others connected with us.

8. CHANGES TO THE PRIVACY POLICY

In the future, we may need to alter or amend this Privacy Policy. All changes will be posted on this page on this website. This Privacy Policy was last updated on 1 March 2012.

9. HOW TO CONTACT US

You can contact us by e-mail at [email protected] or by writing to Ergo Digital Limited, Unit 3B, Apollo House, Calleva Park, Aldermaston, RG7 8TN